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Last Updated on 24.03.2012.

This Privacy Policy discloses the on/offline privacy practices for NATURATECH PTY LTD, SMARTER CLINIC.COM and MY PRIVATE LABEL.COM (collectively referred to as “NATURATECH”). If you have questions or concerns about any aspect of this policy, please feel free to contact our Privacy Policy Coordinator as follows:

Privacy Policy Coordinator

PO BOX 4784
Sydney, NSW 2001

Please read this Privacy Policy carefully. You can access the Privacy Policy anytime at Your use and/or registration on any aspect of NATURATECH will constitute your agreement to this Privacy Policy. This privacy policy does not cover information collected elsewhere, including, without limitation, offline and on sites linked to from NATURATECH.

1. What this Policy Covers. This policy covers our treatment of information that we obtain when you visit NATURATECH. This policy does not cover the privacy practices of third parties that we do not own or control, such as our partners or advertisers. In addition we may provide links to other services and on occasion links to other sites that may interest you. All of these sites own independently of NATURATECH and they have their own privacy and security practices. For your best on-line experience, we encourage you to review their privacy policies before submitting personal information to them.

2. Information NATURATECH gathers generally falls into two categories: (1) personally identifiable information, which is gathered with your specific knowledge and consent, for instance when you complete a survey, make a purchase, subscribe to our publication(s), or register for any portion of our services, you are asked to provide information such as your email address, name, and phone number, and (2) non-personally identifiable information collected through technology, which includes tracking information collected as you navigate use of NATURATECH.

2.1. Personally Identifiable Information That You Give Us

2.1.1. Registration. Registration for NATURATECH requires that you supply certain personally identifiable information including, in most cases, a unique email address and demographic information to register. Purchases made through NATURATECH require that you supply your name, address, telephone number, email address, credit card number, and other billing

2.1.2. Paid Products and Services. To enable the purchase subscriptions to NATURATECH and other products from our store, we collect and store billing and credit card information. This information will only be shared with third parties who perform tasks required to complete purchase transactions. Examples of this include order fulfillment and credit card payments.

2.1.3. User Generated Content (including Patient Information). All user generated content is secure and not distributed in any form internally as well as externally. Your patient privacy is protected and not accessible by anyone but you.

2.1.4. Surveys, Panels, and Market Research. NATURATECH may collect personal information from you in connection with voluntary surveys. Unless we notify you at the time of collection, the information you provide in response to optional survey questions may be shared, but only in aggregate, with advertisers and partners.

2.2. Non-Personally Identifiable Information Collected Using Technology.

2.2.1. Device Information. We may collect information about the computer, mobile telephone, smart phone, or other device you use to access NATURATECH.

2.2.2. Cookies and Web Beacons. We use cookies, web beacons, and other similar technologies to recognize you and provide personalization, as well as to help us understand where our visitors are going and how much time they spend there. You will not be able to access certain areas of NATURATECH, if your computer does not accept cookies from us.

2.2.3. Analytics Technologies. We have hired third parties to provide us information, reports and analysis about the usage and browsing patterns of the users of NATURATECH. The non-personally identifiable information is collected to analyze trends, administer the site, track users’ movements around the site, and gather aggregate information about our user base as a whole. We do not tie this data to personally identifiable information.

2.2.4. Log Files and Reading History. We automatically log certain information about your use of NATURATECH. This information includes reading history of the pages you view. We may use this information to provide you with customized recommendations based on your reading history. We also use log files in aggregate usage of NATURATECH.

3. How NATURATECH Uses the Information We Gather

3.1. Services You Request. NATURATECH uses personally identifying information you supply to provide you with the service you have requested. For example, if you subscribe to NATURATECH Newsletter, we may use your email address to send you a confirmation notice and your mailing address to send you the publication. We may also use the information to communicate with you about new features, products, or services and/or to improve the services we offer by tailoring them to your needs.

3.2. Analysis. We perform statistical, demographic, and marketing analysis of users of NATURATECH for product development purposes and to generally inform advertisers about the nature of our users. We also use this information to improve customer relationships.

3.3. Third Party Service Providers. NATURATECH will allow access to our database by third parties that provide services on our behalf, including credit-card and billing processing, shipping, email distribution, list processing, and analytics or promotions management. Our service providers are restricted from using any data in any way other than to provide services for NATURATECH and they may not share or resell our data.

3.4. Affiliates and Partners. Unless otherwise specified elsewhere on NATURATECH, we may share personally identifying information with our affiliates, and with carefully selected partners.

4. Our Email Policy. NATURATECH complies fully with the federal SPAM Act 2003.

4.1. Account Related Emails. NATURATECH reserves the right to send you email relating to your account status. This includes order confirmations, renewal notices, notices about credit cards problems, and other transactional emails and notifications about major changes to NATURATECH or our Privacy Policy or Terms of Service.

4.2. Newsletters. NATURATECH offers several email newsletters, if you no longer with to receive a specific newsletter, follow the “unsubscribe” instructions located at the bottom of each newsletter. To manage your NATURATECH email preferences, please click on the unsubscribe link found at the bottom of any newsletter you’ve received.

4.3. Promotional Emails. NATURATECH may also periodically email you messages about products and services that we think may be of interest to you. You may choose not to receive messages in the future by following the “unsubscribe” instructions located at the bottom of each email.

5. Kids and Parents. NATURATECH is not intended for use by children under the age of 18. No one under age 18 is allowed to provide any personal information or use our public discussion areas, forums, and chats.

6. Legal Stuff.

6.1. Legal Requirements. We may also provide access to our databases to cooperate with official investigations or legal proceedings, including, for example, in response to subpoenas, search warrants, court orders, or other legal proceedings.

6.2. Acquisition or Transfer. As our business changes, we may buy or sell various assets. In the event that all or a portion of the assets owned or controlled by NATURATECH, its parent, subsidiaries, or affiliates, are sold, assigned, transferred or acquired by another company, the information from and/or about NATURATECH users may be among the assets.

7. How Information is Kept Secure

7.1. Security of Account Information. Your member account information is password-protected. We will not share your password with anyone. Please do not share your password with anyone, and remember to change your password from time to time, to keep your account information secure.

7.2. Network Security. We have implemented a variety of commercially standard encryption and security technologies and procedures to protect information, including your personal information as well as your patient information, stored in our computer systems from unauthorized access. Please be aware that no method of transmission over the internet, or method of electronic storage, is 100% secure, thus we strive to use commercially acceptable means to protect your personal information, but we cannot guarantee its absolute security.

7.3. Management Procedures. We also maintain standard physical and electronic procedural safeguards that limit access to your personally identifiable information to our employees (or people working on our behalf and under confidentiality agreements) who, through the course of standard business activities, need to access your personally identifiable information.

8. Special Note For Our International Visitors. NATURATECH's website is intended for and directed to users in Australia. If you are accessing the NATURATECH website from the European Union, United States, Asia, or any other region with laws or regulations governing personal data collection, use and disclosure that differ from Australian laws, please be advised that through your continued use of the NATURATECH website which is governed by Australian law, this Privacy Notice and our Terms of Service, you are transferring your personal information to the Australia and you consent to that transfer.

9. Updates to Our Privacy Policy. Our service is evolving and developing. From time to time, we will review and make changes to our privacy policy. When we do so, we will notify you either by email or place a prominent notice on our website. The most recent version of our privacy policy is always available from a link on our homepage, and at We encourage you to visit this site frequently to stay up to date on our current policy.

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